Terms of Service

Last Updated: July 2025

1. Acceptance of Terms

By using the Luxury One website, you agree to these terms and conditions. If you do not agree to any part of these terms, please do not use our website.

2. Website Usage

The website must be used for legal purposes only. The following is prohibited:

  • Using the website for any illegal purpose
  • Attempting unauthorized access to website systems
  • Sending harmful or offensive content
  • Violating intellectual property rights

3. Orders and Payments

When placing an order:

  • Accurate and complete information must be provided
  • We reserve the right to reject any order
  • Prices are subject to change without prior notice
  • Full payment must be made at the time of order

4. Shipping and Delivery

Shipping policies:

  • Free shipping for all orders within the UAE
  • Delivery time 2-5 business days
  • We are not responsible for delays due to circumstances beyond our control
  • Address must be verified when placing an order

5. Returns and Refunds

Return policy:

  • Products can be returned within 30 days of purchase
  • Products must be in their original condition
  • Used or damaged products cannot be returned
  • Shipping fees will be deducted from the refund amount

6. Warranty

All our products are guaranteed against manufacturing defects for one year from the date of purchase. The warranty does not cover damages resulting from improper use.

7. Intellectual Property

All content on the website (texts, images, logos) is protected by intellectual property laws and may not be used without prior permission.

8. Liability

We are not responsible for:

  • Indirect or incidental damages
  • Loss of data or information
  • Damages resulting from improper use of products
  • Internet or external service issues

9. Modifications

We reserve the right to modify these terms at any time. Modifications will be published on the website and will be effective from the date of publication.

10. Applicable Law

These terms are subject to the laws of the United Arab Emirates. Any dispute will be resolved in UAE courts.

11. Contact

For inquiries about these terms:

  • Phone: +971589411607
  • Email: legal@luxuryone.com
  • Address: Dubai, United Arab Emirates
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  • Address: Business Center
    UAE, Dubai
  • Email: info@luxuryone.com
  • Phone: +971589411607
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